Serious and unexpected situation involving illness or injury and requiring immediate action.

Program required for some emergency medical providers, with different difficulty levels according to the professional's role.

A physician specialized in emergency medicine.

Person responsible for supervising the staff who pick up, drive and drop off patients at various locations.

A tool that lets you engage and interact with your audience in real-time.

A quantified measure (or combination of measures) that provide an indication of the level of performance, or the maturity of practices, of an organisation.

Emergencies with dozens of casualties or affecting a medium geographical area (e.g. a neighborhood).

As part of each deployment,all relative data and the time action was taken, must be included in the Deployment Report. This should ensure the traceability of the operation with all decisions and actions taken. Mission documentation / Information Management can be on paper or digitally and also contain image and video material.

The merging of real and virtual worlds to produce new environments and visualizations, where physical and digital objects co-exist and interact in real time.

A vehicle, usually a specially designed minivan or truck, with the capacity for providing emergency care and life support to those severely injured or ill at the scene of an accident or natural disaster while transporting them to a medical facility where treatment may continue.