A specially equipped aircraft, typically a helicopter, used to transport sick or injured people to hospital in an emergency.

Airway management includes a set of manoeuvres and medical procedures performed to prevent and relieve airway obstruction. This ensures an open pathway for gas exchange between a patient's lungs and the atmosphere.

Securing the airway with laryngeal masks.

Positive pressure ventilation to patients who are not breathing or not breathing adequately.

Endotracheal intubation to secure the airway.

Initiate an offer that is alternative to the tender requirements. Meaning the offer is different to what is being asked for in the tender procedure. Often the alternative bid provides advantages or benefits over the stated requirements regarding cost and/or performance. Also known as variant bid

An ambulance is a medically equipped vehicle which transports patients to treatment facilities, such as hospitals. In some instances, out-of-hospital medical care is provided to the patient.

An ambulance vehicle used to transport patients on the ground with traumatic or medical conditions or patients for whom the need for specialty care care, or emergency emergency, or non-emergency medical care is anticipated either at the patient location or during transport.

Means that the service has met the “gold standard” determined by the ambulance industry to be essential in a modern emergency medical services provider.

Service in which the patient’s condition requires medical transportation where the use of specialized medical skills and/or equipment is medically necessary and crucial to the safe transportation of the patient