Ziel der Masterthesis ist es, die aktuelle Situation des Rettungsdienstes in Österreich darzustellen, bestehende Systeme zu vergleichen und sich mit zu erwartenden Spannungsfeldern auseinanderzusetzen. Ebenso werden Lösungsansätze in
Richtung eines qualitativ hochwertigen und zeitgemäßen Rettungsdienstes aufgezeigt: Eine intensivere Ausbildung der SanitäterInnen mit mehr Kompetenzen,
normgerechter Ausstattung und zukunftsorientierten Strukturen.

Cardiopulmonary resuscitation (CPR) saves lives, it’s one of a thousand techniques paramedics in Prince Albert and across Canada use on a daily basis to assist those they transport to the hospital.

DRIVE (Development of Robust and Innovative Vaccines Effectiveness) is a public private partnership that aims to advance European cooperation in influenza vaccine effectiveness studies. Its partners include public health institutions, universities, small and medium-sized enterprises, vaccine manufacturers, and patient organizations.

The management of emergency departments (EDs) principally involves maintaining effective patient flow and care. Different triage models are used today to achieve these two goals. The aim of this study was to compare the performance of different triage models used in three Swedish EDs. Using efficiency and quality indicators, we compared the following triage models: physician-led team triage, nurse first/emergency physician second, and nurse first/junior physician second.

Patient safety is of the utmost importance in health care. The patient safety culture in an institution has great impact on patient safety. To enhance patient safety and to design strategies to reduce medical injuries, there is a current focus on measuring the patient safety culture. The aim of the present study was to describe the patient safety culture in an ED at two different hospitals before and after a Quality improvement (QI) project that was aimed to enhance patient safety.

Throughout the world, emergency departments (ED) are characterized by overcrowding and excessive waiting times. Furthermore, the related delays significantly increase patient mortality and make inefficient use of resources to the detriment of the satisfaction of employees and patients. In this work, lean thinking is applied to the ED of Cardarelli Hospital of Naples with the aim of increasing patient flow, improving the processes that contribute to facilitating the flow of patients through the various stages of medical treatment and eliminating all bottlenecks (queue) as well as all activities that generate waste.

There is growing interest in applying lean thinking in healthcare, yet, there is still limited knowledge of how and why lean interventions succeed (or fail). To address this gap, this in-depth case study examines a lean-inspired intervention in a Swedish pediatric Accident and Emergency department.

The demand for quality health services is increasing and the efficiency in hospitals is related to the continued improvement in their processes and services. Faced with this problem, this study aimed to perform a literature review of the application of lean health care to hospital services.